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Essential Support

Essential support 


During 2020, 2078 individuals accessed practical support




  • Shower facilities – We have male, female, and gender-neutral toilet and shower facilities, with a disabled access facility available. We provide towels, toiletries, and a change of clothing for those using the shower facilities. These are open from 10-4pm each day.



  • Laundry facilities – We have a washing machine and tumble dryer available for use – we prioritise people who are rough sleeping and in B & B with limited access to these services. There is no cost for this service, and we provide soap powder.



  • Emergency Food Parcels – We give essential items to people who don’t have funds to purchase them. We also provide food bank vouchers.



  • Clothing and toiletries – We provide items which people struggle to purchase. We give these out with food parcels and when people are using the shower facilities.



  • Sleeping bags and survival kits – Our first response is to advocate and support with accessing emergency accommodation through Glasgow City Council Homeless Case Work Teams. We store sleeping bags and will distribute them only when someone refuses accommodation and all other avenues have been exhausted. We also distribute them if someone is in a tenancy and has no electricity, we will provide a sleeping bag to keep them warm and engage with one of our energy partners to reinstate their fuel.